A proposal for Cedar & Sage

You hired a designer to make this room do work. It only does it for people already inside.

The marketing, a website you can walk into, and advertising you can finally measure.

Shanel Clum & Zak AboudanePrepared for
Obai SukarPrepared by
14 Sep 2026After our first meeting
The Cedar & Sage lounge
Grand Blanc, Michigan8401 Holly Rd
Not a stock photoYour own lounge

The hardest moment in your funnel happens before anyone speaks to you.

Someone decides they need help. That is already the hard part. Then they open a browser at eleven at night and try to work out whether your practice is somewhere they could sit down and say the thing they have not said out loud yet.

Everything they use to decide that is on a screen. And right now the screen is showing them stock photographs of people who do not work at Cedar & Sage, in rooms that are not yours.

Meanwhile you paid an interior designer to solve exactly this problem: to build a room that lowers someone's shoulders the moment they walk in. She did it beautifully, and it is the best marketing asset the practice owns. It just happens to be the one asset that currently only works on people who have already made the decision it was meant to help them make.

That is the whole proposal. Everything below is how you get that room in front of them first.

Shanel, Zak, thank you both for the time and for the opportunity. It was good to meet you at Qamariya, and I hope the mufawwar was as good as it looked.

Updated after our call on 18 September. What we actually landed on is below, and it is the same set of figures as the work order I sent by email. Everything further down this page is the longer horizon rather than what I am proposing today. It is here because you asked to see the whole picture, not because any of it is on the table this month.

Where we landed.

We went through this page together on 18 September. It now carries what was agreed rather than what was going to be asked, so you and Zak are reading the same thing I put on the work order.

What we agreed, and what it costs

You asked for numbers you could approve one at a time, so none of these commits you to the next one. They are the same figures as the work order.

Start this week
The five clinicians who are needed now. Their own pages against the layout you already have, photographs and descriptions in place, the team page updated, one round of corrections. The contrast on each new card is corrected as it goes in, so the five pages I add meet the standard even though the rest of the site does not yet. I said $500 on the call and that is what this is. Every addition after these five is $125. $500
The contact form, the newsletter, and the connections that carry your marketing. Six items. The form stops storing what people type inside the website, and a plain enquiry form goes in its place. This is the one thing on the list that cannot wait a month, because the form you have is still collecting.$900
To start$1,400
When you are ready
The three clinicians who follow, once their photographs exist$375
The rest of the site check, which is section 06 below$1,350
Opening the advertising. Stops there if the accounts are sound; quoted then if not, and it will not exceed $1,800$300
Core: direction and management, 5 hours a month, once the advertising has been opened. One working session, the Google account, written direction and a monthly note; I reply within two working days, and anything else is quoted first $750a month
Partner: the same, plus your requests, 8 hours a month. Two working sessions, and when you email me that you need help, it is inside the hours; I reply within one working day$1,200a month
All of it together with Core, instead of $7,925 piece by piece $6,800
All of it together with Partner, instead of $10,625 piece by piece $9,050

Both levels have a ceiling. I keep a running count, tell you when an hour is left, and stop at the limit; more needs your written approval first, at $150 an hour, and unused hours do not carry over. Direction, not production. The dashboard is a separate one time build, quoted once you have chosen the views you want. Six months of either level: the sixth month is not charged.

Two things I am not going to do, and I would rather say so here.

I will not put Facebook or Google tracking on your form pages in this work. I raised the missing pixel as a finding and on your ordinary public pages it is still worth having. On a page where people type private information it is a different thing entirely. I would rather tell you that now than install it and bill you for it.

I will not open the submissions already in your database. I do not need to see one to take the fields down. What happens to the ones already there is your decision, with your privacy lead.

What you told me, so it is written down

Five questions went out with this page and you answered all of them on the call. They are here as a record rather than as questions, so nobody has to ask you twice. Correct anything that is wrong.

01
HeadshotsThe five have them. A photographer is coming back for all eight, in their own rooms, to a direction we agree first. You also have photography of the whole space already, which you are sending.
02
Insurance and headcountYou take Blue Cross Complete, Medicare and the rest. That settles which accessibility rule applies and by when. The headcount is the half that decides the date, and I still need it.
03
The formsYou told me what is in the stored submissions. That is why the form is first on the list above, and why I am not opening them. You also want a volunteer form; I will price it when I have the list of fields it needs.
04
Who looks after the siteNobody, since last week. You asked what taking it over month to month would cost. I will give you that after thirty days working on it rather than guess at it now.
05
AdvertisingThree hundred a month on Google, plus a hundred to two hundred for an event when there is one, and nothing booked. Send me the proposal your previous agency sent and I will tell you exactly what their number was buying.

Four things would help, whenever they are ready: the space photographs and the headshots you have, a theme pack with your colours, the previous agency's proposal, and the advertising logins once something is signed.

Everything you type on this page is kept in this browser as you go, so nothing is lost if it closes, and none of it reaches me until you press send at the bottom.

Your notes

Where we landed, and anything you want changed

Where you landed

Three things, all fixable, none of them about taste.

I read the site before writing a word of this. These are specific enough that you can check every one of them in about four minutes.

3
Stock photos on your homepage

You own beautiful photography and the homepage shows stock. Three Unsplash images sit alongside your own brand shoot of the lounge, the rooms and the headshots. For a practice where the entire decision is can I trust this room and these people, a stranger from a stock library is worse than no picture at all.

0
Meta or Google Ads conversion tags we could find

I cannot find a Meta pixel or a Google Ads conversion tag in your pages. You have Tag Manager, so they may be firing through it. That is a question, not an accusation. But if they are not, every advertising decision you have made was made blind, and no one can tell you which dollar produced which appointment.

1
Logo file named placeholder-logo

The logo Google associates with your organisation is a file called placeholder-logo. The logo itself is finished and good. The filename is what sits in your structured data. It is tiny, and exactly the sort of thing that says nobody has been minding the estate.

There is a fourth I will not call a finding until it is measured: the contact page carries three forms and around ninety fields. That may be exactly right for intake. It may also be where people stop. Worth measuring before anyone changes it.

One boundary, so nothing here looks like it is being sold to you twice. Everything above is an outside read of pages anyone can load, and it is yours for nothing. What it cannot see is the inside: what you actually spend, what converts, and whether a single number in your ad accounts is trustworthy. That needs access, and that is the paid step. It is two hours and $300 before you decide anything else.

Your notes

What I found on the site you have

Where you landed
The rules of this category

Almost everything an agency would normally sell you is banned here.

Mental health is one of the most restricted categories in advertising, and it got tighter a fortnight ago. Four rules decide what is even possible. Most proposals written for a local business break at least one of them, and the person who finds out is you, when the ads stop running.

Rule one · Meta

You may not imply you know what someone is going through.

Meta prohibits ads that assert or imply a person's physical or mental health. “Struggling with anxiety?” is a rejection. “Therapy for anxiety” is fine. The difference is one word, your, and it is the difference between an account that runs and an account that doesn't.

Meta Advertising Standards, Personal Attributes · transparency.meta.com
Rule two · Google

You may not follow people around the internet.

Google treats counselling for mental health as a sensitive category. That removes remarketing, customer lists and your own audience segments. Someone who visits your site and leaves cannot be shown a second ad. The tactic most agencies quietly rely on does not exist for you.

Google Ads, restricted targeting in personalized advertising · support.google.com
Rule three · TikTok

You may not pay a creator to recommend therapy.

Since 31 August 2026, TikTok's Branded Content Policy lists “therapy or other mental health consulting services” among prohibited categories. Paid creator promotion is closed. Your own account, posting your own content, is not, which is why campaign one is built the way it is.

TikTok Branded Content Policy, effective 31 Aug 2026 · tiktok.com
Rule four · HIPAA

Measurement stops where health information starts.

A tracking pixel on a public marketing page is not automatically protected health information. A federal court vacated that part of the HHS guidance in June 2024, and HHS chose not to appeal. On authenticated pages and intake forms it still stands. Your ninety-field contact page is exactly that boundary, which is why finding 02 is a question and not a recommendation.

AHA v. Becerra, N.D. Tex., 20 June 2024 · aha.org

And one rule of my own, which no platform enforces: we do not advertise into distress. Not because it is forbidden, but because you would not do it in the room, and the marketing should not do what the practice would not.

You cannot chase intent. You have to already be known when it arrives.

Every rule above removes the same thing: the ability to find someone at their worst moment and follow them until they convert. What is left is slower, older, and for a practice like yours, better: be understood before the need, be remembered at the need, and be effortless at the decision.

That is three campaigns. They are not three versions of one idea. They have different audiences, different psychology, different formats, and three different definitions of success. Only the last one is measured in appointments.

The idea

A website you walk into, instead of scroll through.

Not a gallery. The actual space, navigable. You arrive at the door, you look around, and every part of the room is the thing you would ask it about. The chairs tell you what it would feel like to sit in one. The couch tells you who you would be seeing.

Every design decision your interior designer made (the light, the softness, the fact that nothing in here looks like a waiting room) was made to do something to a person standing in it. This is how that work reaches the person who has not come in yet.

The Cedar & Sage lounge
The lounge

Touch a point to look around

A sketchFour points, one photograph

Touch a point. This is a sketch, built from one of your own photographs in an afternoon: four points on one room. The real thing is shot properly and in sequence, so a visitor moves from the door through reception to the room they would actually sit in, and books from wherever they are standing. It is the same footage that becomes the film.

Your notes

The room

Where you landed

One shoot. Four places it works.

The expensive part of any campaign is the day you point a camera at something. So we point it once, properly, and the same material becomes the tour, the film that runs before a feature at the local cinema, the social cut-downs, and the advertising creative.

That is not a saving trick. It is what makes the cinema idea affordable at all. A film shot only for the cinema has one life and one bill. This one has four.

The walkable touron your website
The cinema filmbefore a feature
Social cut-downsfor every feed
Advertising creativefor every campaign

Different people, different psychology, different proof.

Run one and it works alone. Run all three and each one makes the next cheaper: the content builds the understanding, the brand work makes the name familiar, and the conversion campaign collects people the other two have already warmed.

Campaign one · content · TikTok and Reels

Teach, don't sell. The audience is fourteen years old and legally allowed to say yes.

Most practices treat teenagers as a route to their parents. In Michigan that is a misreading of the law.

“A minor 14 years of age or older may request and receive mental health services and a mental health professional may provide mental health services, on an outpatient basis, excluding pregnancy termination referral services and the use of psychotropic drugs, without the consent or knowledge of the minor's parent, guardian, or person in loco parentis.” Michigan Mental Health Code, MCL 330.1707(1), quoted verbatim. Services are capped at 12 sessions or 4 months per request, and under subsection (4) the parent is not liable for the cost. · legislature.mi.gov

So a sixteen-year-old in Grand Blanc is not a lead to be passed to an adult. For talk therapy (not medication, which the statute excludes), they are the decision-maker. Almost nobody markets to them, because almost nobody has read the statute.

The psychology. This age group does not search for therapy. Searching requires having already named the problem, and naming it is most of the work. What they do instead is encounter things repeatedly until the idea stops being strange. So the content does not advertise a service. It makes the category ordinary, in a voice that is obviously a real clinician and obviously not an advertisement.

The craft. Face to camera. No music in the first two seconds, because a music bed is the sound of being sold to and the thumb recognises it before the brain does. Captions burned in, because most of this is watched muted. One idea per video, and the idea is never “come to us”.

What it must never do: diagnose the viewer, promise an outcome, or use a teenager as a prop. Rule one applies to organic posting as a matter of decency even where it is not enforced as policy.

Who14–19 in Genesee County, and the parent reading over their shoulder, who is a second audience with a different message.
MechanismFamiliarity and normalisation. Repetition without a request.
ChannelYour own account, organic. Paid creator promotion is closed to this category (rule three). The full version of this campaign is the content program below.
MeasureSaves and shares, not likes. A save is someone saying “not now, but maybe”. That is the entire latent market, and a save is the only place it becomes visible.
Honest riskThis is the slowest of the three and the hardest to attribute. It should be judged over quarters, and it should never be the only thing running.
Campaign two · recognition · cinema and local

Be the name that arrives with the thought.

Nobody decides to start therapy while looking at a screen. They decide in a car, after an argument, at two in the morning.

The psychology. You cannot be present at that moment. No targeting reaches it, and the rules above make sure of that. What you can do is be already attached to it, so that when the thought arrives your name arrives with it. That is memory, not persuasion, and memory is built by a small number of strong, repeated, emotionally coherent impressions, not by a large number of cheap ones.

The form. The film. In a cinema nobody scrolls past, the screen is enormous, the room is dark and the sound is better than anything else in the campaign. The room in the film reads as a place, not a picture. The same footage cuts down for local pre-roll and social.

Deliberately untargeted. Broad and local: Grand Blanc, Flint, the county. Targeting is the thing you are least allowed to do and, at this radius, the thing you least need. It costs more to exclude people than to reach them all.

WhoAdults across Genesee County. No condition targeting, by rule and by choice.
MechanismMental availability: being retrievable at the moment of need.
ChannelLocal cinema screen, plus the cut-downs everywhere else.
MeasureBranded search volume. When people start typing “Cedar and Sage” instead of “therapist near me”, the campaign worked. It is free to measure, it is in your own Search Console, and it is very hard to fake.
Honest riskCinema is unpriced (see the bottom of this page). If the local rate is bad, this campaign runs without the screen and loses very little.
Campaign three · conversion · search and the booking path

Meet the intent that already exists, and then get out of its way.

Someone typing “therapist accepting new patients Grand Blanc” has already done the hardest part. From there, every extra step is a chance to stop.

The psychology. Search is the one signal you are allowed to act on, because the person declared it themselves rather than being inferred into a category. But intent at this moment is fragile and slightly ashamed. The work is not persuasion. It is removing reasons to close the tab: who you are, what it costs, whether you take their insurance, how soon, and what the first appointment is actually like.

And this is where the ninety fields live. Three forms and roughly ninety inputs sit between interest and contact. That may be exactly right for clinical intake. It is almost certainly wrong as a first contact. The fix is not a shorter intake. It is separating the two, so booking asks for a name, a phone number and a preference, and intake happens after someone has already said yes.

WhoDeclared search intent, plus the insurance and service questions that follow it.
MechanismFriction removal and reassurance at the decision point.
ChannelA small number of exact search campaigns, one page per service, one path to booking, a tracked phone number.
MeasureCost per booked appointment, assembled first-party from call tracking, form source, and one question at intake. Not a pixel following anyone, which rule two forbids and rule four complicates.
Honest riskThis is the only campaign that can be judged in weeks, which makes it tempting to run alone. Run alone it competes on price with every practice in the county.
Your notes

The three campaigns

Where you landed
The content program

The best marketing this practice will ever do will almost never say its name.

People do not share advertisements. They share the thing that made them feel understood, or the thing they wish someone had shown them a year ago, and they send it to exactly the person who needs it. The practice's job is to be where that thing came from.

So the pages become somewhere people go for something other than us: honest conversations about mental health, from every side of the room. Nobody is asked to book. Nobody is told Cedar & Sage is good. The name is on the page the video lives on, and that is enough. The person who watched to the end already knows who made it.

How the largest names in this field already do it

None of these sells a service. All of them are remembered for one.

Cleveland Clinic · 2013

A film about what people in a hospital are carrying.

It shows patients, families and staff with a line over each of their heads: what they are afraid of, what they have just been told. The clinic made it for its own caregivers. The public made it famous: by the clinic's own count it has passed 8.2 million YouTube views. It asks nobody to become a patient.

Cleveland Clinic, Consult QD, Feb 2026 · consultqd.clevelandclinic.org
Kaiser Permanente · since 2016

The person who went through it, and the person who stayed.

Find Your Words fights the stigma of talking about depression. The part worth copying is its partnership with StoryCorps: recorded conversations between people who lived through depression and the loved ones who supported them. Two sides of one story, in one frame, and neither of them is selling anything.

StoryCorps × Kaiser Permanente · storycorps.org
Seize the Awkward · Ad Council, JED, AFSP

It teaches teenagers how to check on a friend.

Aimed at sixteen- to twenty-four-year-olds, and it barely mentions treatment. It shows young people how to sit through the awkward moment and ask a friend if they are okay. It made the conversation itself the product, and put it in the feeds and on the platforms where they already spend their time.

The Jed Foundation · jedfoundation.org
Dove Self-Esteem Project · since 2004

A soap brand that teaches in schools.

Body-confidence workshops, with free materials that teachers deliver themselves. The service is real first, and the brand is simply who made it. That is the model for the community work below. The talk helps whether or not anybody films it, and it is worth filming because it helps.

Dove, 20-year release · prnewswire.com

What Cedar & Sage would make

A Cedar & Sage clinician in the practice
From the communityNever from the caseload
Many voices, one question

Every side of the room, never one voice selling.

Therapists explaining what actually happens in a first session. Parents who noticed something was wrong. The partner or the brother who helped someone through it. People who have been through therapy and want others to know it can work. Asked the same honest questions, and allowed to disagree.

Teenagers, talking to teenagers

About pressure, friendship and asking for help. Not about us.

Young people from the community, speaking to people their own age in their own words. With a parent or guardian's written consent and the young person's own yes, and the right to change their mind before anything is published.

Community work, for real

Free talks, filmed because they are worth sharing.

An evening for parents at a school. A workshop at the library. A session for coaches and youth leaders on what to do when a kid goes quiet. The clinicians give the talk because it helps; it is filmed, with everyone's permission, because it is worth passing on.

Things worth sending

Made to be forwarded to one person, not scrolled past.

Short explainers and designed cards: what a panic attack actually feels like, how to ask a friend if they're okay, what to say when your child says they want to talk to someone. The measure of a good one is that somebody sends it.

Where it lives, and why it has to stay alive

Each platform has one job. A channel that posts in a burst and then goes quiet tells people nobody is home, so every one of these is kept active every month.

YouTubeThe library. The full conversations, the talks and the explainers, where someone searching at eleven at night will find them. Everything else points here.
TikTokThe first encounter, for fourteen and up. Short, captioned, face to camera. Your own account only, never a paid creator.
InstagramReels to be found, carousels to be saved and sent. The place teenagers and parents most overlap.
SnapchatSpotlight, for the young people who live there rather than on TikTok. The same pieces, cut for how they watch.
FacebookParents, grandparents, local groups and schools: the people who forward things to their children.

The rules it is made under, and none of them bend

A practice that asks people to trust it with the hardest things in their lives cannot be careless with anyone's story. So, plainly:

  • No client of Cedar & Sage ever appears, current or former. The code of ethics your social workers practise under forbids soliciting testimonials "from current clients or from other people who, because of their particular circumstances, are vulnerable to undue influence" (NASW Code of Ethics, 4.07(b)). And under HIPAA, using a patient's story to market a practice needs its own signed authorization (45 CFR 164.508(a)(3)). The stories come from the community, never from the caseload. · law.cornell.edu
  • Never a young person who is, or has been, in care. Michigan lets a fourteen-year-old see a therapist without a parent knowing, under the statute quoted in campaign one. A media release needs a parent's signature, so filming that teenager would tell the parent. We will not put a young person in that position.
  • Consent is written, specific and revocable. Everyone on camera signs for what they said and where it will appear. Anyone under eighteen needs a parent or guardian's signature and their own agreement. Anyone can withdraw before it is published.
  • No diagnosing the viewer, and no promised outcomes. Rule one above applies to everything posted, paid or not.
  • Every piece about a hard subject carries 988, the national Suicide & Crisis Lifeline, because the person watching may need it tonight, and that matters more than whether they ever hear our name. · 988lifeline.org

How we will know it is working: not from likes. From saves and shares, because a share is somebody deciding another person needs this. From who turns up to a community evening. From branded search, as in campaign two. And from the intake question, when someone says "I saw one of your videos."

The clinicians' own short videos run inside the monthly campaign fee. The full program (the interviews, the community work and all five platforms, every month) is a production schedule rather than a posting schedule, so it is what the fourth package, Trusted, adds.

Your notes

The content programme

Where you landed
The sound

A theme made from the same three decisions as your palette, recorded inside your own room.

Your colours are all doing one job. Nothing in the palette is saturated, nothing is bright, and the warm and the cool sit unusually close together. That is a deliberate low-arousal scheme and it is a large part of why the room works on people. Sound has the same three dials, and most brand music turns all of them the wrong way.

Your colour decision

Nothing is saturated. Every hue is muted toward grey.

The same decision, in sound

Nothing is bright. Instruments chosen for few upper harmonics: felt piano, nylon-string guitar, cello, alto flute. No brass, no cymbals, no synthesiser. Brightness in sound is saturation in colour, and yours is turned down.

Your colour decision

Everything sits mid-value. No black, no white, no extremes.

The same decision, in sound

Mid register only, roughly the range of a speaking voice. No sub-bass, no piccolo register, narrow dynamic range. The music occupies the same band as the conversation the practice exists to have.

Your colour decision

Sage and cedar are close in temperature, neither cold nor hot.

The same decision, in sound

Modal, not major or minor. Major sells. Minor mourns. Neither is honest in front of someone deciding whether to ask for help. One is a commercial, the other is a diagnosis.

The theme itself

It begins in D Dorian and settles into F Lydian. Those two modes contain exactly the same seven notes; only the centre of gravity moves. Nothing is added, nothing is taken away, nothing resolves in the way advertising music resolves. The piece simply becomes warmer while remaining the same material.

That is not a decorative choice. It is the argument of the practice, stated in music: nothing about you has to be replaced. The same person, differently centred. A client will never analyse it. They will feel a piece of music that gets warmer without ever changing, which is the promise the room is already making.

62 bpmBelow a resting heart rate, so the body follows it downward. Advertising's default tempo is roughly twice that.
No drumsA sharp transient triggers a startle response. You cannot advertise calm over a snare.
No wordsNothing sung under speech. An optional wordless hum for the social cuts: human presence, no argument to process.
Felt piano · nylon guitar · cello · alto fluteWood, breath and one instrument pitched at an adult speaking voice.

And the part no marketing agency can offer you: the reverb is your room. On the shoot day I measure the acoustic response of your lounge and use it as the reverb on every piece of audio: the film, the social cuts, the five-second tag. The music will literally be sitting in the room the campaign is about. I do that as an acoustic engineer; it is a measurement of your space, not a preset named after someone else's.

Three uses from one theme: a loop for the short-form cuts that never resolves, because the video ends before it can · the full ensemble for the film · and a five-second tag of three notes and the room that goes on the end of everything until people recognise it without being told.

A Cedar & Sage clinician in the practice
Built in orderEach piece earns the next

Five pieces, built in the order they earn each other.

Measurement first, so nothing is spent blind. Then the film, then the room online, and underneath it all the work that keeps it running. The packages below are simply how far along this path you want to go.

01

Your advertising, opened up and actually measured

What is running, what it costs, what it is really producing, and whether the measurement can be trusted at all. This comes first and it comes before anyone spends another dollar, because you cannot improve a number nobody is collecting. The output is working measurement you own, not a document.

Phase one · the start of every package
02

The shoot, and the film for the cinema

One production day in the practice. A short film built for a local screen, cut down for social, and the stills and sequences that make the tour work. Direction, camera, edit, sound and grade.

Phase two · one shoot, four destinations · from Seen
03

The website, walkable, with a CMS you actually control

The immersive tour as the front door, the practical site behind it, and an editor your team can use without calling anyone. Built to load fast on a phone at eleven at night, because that is when this decision gets made.

Phase three · your own photography throughout · from Known
04

Running the marketing: the three campaigns

Campaign, calendar, creative and the ongoing advertising, with the practice's voice kept intact. This is the content campaign, the recognition campaign and the conversion campaign described above, run together so each one feeds the next, plus the compliance review that keeps rules one to four from quietly stopping your account.

Every month, in every package · reviewed against the cost of a booked appointment
05

A dashboard that scores the work, not just counts it

Every post, every ad, every campaign in one place, with a score against what actually performed for you, so the next one is chosen rather than guessed. Built on the same system I run for my own clients.

Included with the monthly work, in every package
Your notes

How the work would run

Where you landed

Most agencies report. This one grades.

A monthly report tells you what happened. It almost never tells you what to do next. The difference is a score that means something, applied to every piece before it runs and after.

42
pieces scored this quarter
$
cost per booked appointment: the only advertising number that matters
A–E
every ad and post graded on hook, clarity, compliance and fit to voice
7
days from a piece running to knowing whether it worked

The numbers above are the shape of the thing, not your numbers. Yours do not exist yet. That is finding number two, and it is the first thing setup fixes, in every package.

This section is the longer horizon, not this month. What is actually being proposed now is at the top of this page and on the work order: $1,400 to start. The packages below are here so you can see where it goes if it goes well, and nothing in them is waiting on a decision from you today.

What it costs

Four packages. Each one is the one before it, taken a step further.

Every package starts the same way, with setup, so not a dollar is spent blind. Each one then goes further along the same path. You choose how far. All four run for six months, because nothing on this page can be judged honestly in less.

1
SetupMeasurement repaired, campaigns built
2
The filmOne crewed day, a film for the screen
3
The websiteThe room, online and walkable
4
ContentThe program that keeps people coming back

Running underneath all four, in every package: the three campaigns and the dashboard, reviewed every month against the cost of a booked appointment.

Package one
Found
Set up, measured and running: found the moment someone searches.
$1,800to set up$3,000a month
$19,800over six months
  • Setup: measurement and campaigns
  • Three campaigns and the dashboard: recognition on your own photos
  • The film day
  • The website
  • The content program
Package two
Seen
Found, plus a film people remember: on screen and in their feeds.
$8,100setup + film$3,000a month
$26,100over six months
  • Setup: measurement and campaigns
  • The film day: film, cut-downs, score
  • Three campaigns and the dashboard
  • The website
  • The content program
Recommended Package three
Known
Seen, plus the walkable website: the room, before they ever call.
$11,800setup, film + site$3,000a month
$29,800over six months
Website discount included
  • Setup: measurement and campaigns
  • The film day: film, cut-downs, score
  • The website: $4,900 for you, not $7,500
  • Three campaigns and the dashboard
  • The content program
Package four
Trusted
Known, plus the content program: somewhere people go for help.
$11,800setup, film + site$7,800a month
$58,600over six months
Website discount included
  • Setup: measurement and campaigns
  • The film day: film, cut-downs, score
  • The website: $4,900 for you, not $7,500
  • Three campaigns and the dashboard
  • The content program: five platforms, monthly

One-time amounts are paid as each phase begins (setup, then the film, then the site), never all at once. Monthly fees start the month after setup is finished, on numbers that can already be trusted.

Not ready to choose yet?

Start with the first two hours of setup: $300.

I open your Google and Meta accounts and answer one question: can the numbers coming out of your advertising be trusted? If they can, I will tell you, and it stops there. If you then pick any package, the $300 comes off its setup.

Which one I would choose

Known, because that is where the website arrives.

It is $3,700 more than Seen, and it adds the whole website: $7,500 for anyone else, $4,900 for you. The discount only applies when the build is taken whole, so the step that completes it is the best value on the page.

In Known and Trusted
A discount on the website
− $2,600
on the website · $7,500 becomes $4,900 · the build goes from $14,400 to $11,800

A one-time reduction of my own fee on the website, for this engagement, in exchange for the build taken whole: setup, the film and the site together. It is a fixed amount rather than a percentage, so it does not change my published rate of $150 an hour for anything else.

How every package is calculated

Every figure is a fee set from my own rate, or a number calculated from those fees with the arithmetic shown. Nothing is a guess, and nothing here needs to be taken on trust.

Found

SetupMeasurement opened and repaired, the campaigns built.
$1,800
Six months of campaigns and the dashboard6 × $3,000
$18,000
Found, over six months
$19,800

Seen

Setup and the film$1,800 + $7,500
$9,300
Built togetherDiscovery and review done once instead of twice, which is 8 hours at my rate.
− $1,200
One-timePaid $1,800 at setup and $6,300 when the film begins.
$8,100
Six months of campaigns and the dashboard6 × $3,000
$18,000
Seen, over six months
$26,100

Known

Setup, the film and the site$1,800 + $7,500 + $7,500
$16,800
Built togetherDiscovery and review done once instead of three times, which is 16 hours at my rate.
− $2,400
Standard, for anyone
$14,400
Website discountOn the website: $7,500 becomes $4,900.
− $2,600
One-timePaid $1,800 at setup, $6,300 when the film begins, $3,700 when the site begins.
$11,800
Six months of campaigns and the dashboard6 × $3,000
$18,000
Known, over six monthsAgainst $34,800 for the same work bought piece by piece.
$29,800

Trusted

One-time, exactly as KnownSetup, the film and the site, with the website at $4,900.
$11,800
Six months of campaigns, the dashboard and the content program6 × ($3,000 + $4,800)
$46,800
Trusted, over six monthsAgainst $63,600 piece by piece.
$58,600

The boundaries that come with it

The same in every package. A good price is the one thing most likely to blur into a reduced everything-else, so, plainly and in advance:

  • The discount changes the price and nothing else. Not the scope, not the sequence, not the deliverables, not who owns the work.
  • Two rounds of consolidated review per deliverable, gathered into one response rather than arriving in pieces. Further rounds, and anything added after approval, at $150 an hour.
  • One person signs off. Name them at the start. It can be you or it can be the practice manager, but it cannot be both on alternating weeks.
  • In Known and Trusted, the discount is tied to the six months. If the campaign work ends earlier by your choice, the build reverts to its standard $14,400 for the portion already delivered. That is not a penalty. It is what stops a favour from quietly becoming the new price.

Not priced, and deliberately left blank

Four things belong in this budget that are not mine to quote. Each one names who has to answer it.

  • Advertising spend. Paid by you, directly to Google and Meta. It never passes through me and is never marked up. What it ought to be depends on what you spend now and what you think it returns, which is still the first question I have for you.
  • Cinema screen time. Set by the venue. I have not asked them, and I do not yet know whether local screen advertising is genuinely available near Grand Blanc at a rate worth paying. Who answers it: the theatre's advertising contact, a call I will make before this campaign is committed to, not after.
  • Aerial footage, if you want it. Crew for the shoot day (second camera, audio, stills) is inside the price above, so it is no longer an open line. A drone is not: it pays for itself over a campus and not over one suite, so it stays out unless you ask, and then it is quoted on its own.
  • Anything touching your intake, records or telehealth systems. Outside this scope entirely. That boundary is rule four, and I would rather state it now than negotiate it later.

Fees are set from my own commercial rate of $150 an hour and are honoured as written. The website discount is a one-time, non-transferable reduction for this engagement; it does not amend that published rate and does not apply to future or additional work. I do not promise delivery in a number of days, because the pace depends on access to your accounts and your time, neither of which I control. The sequence, though, is fixed before anything starts. Obai Sukar is named as the executing party on the work and in anything derived from it.

Your notes

The packages

Which are you drawn to? Pick as many as you like.
Where you landed

If you would rather not rebuild, there is a smaller thing.

Everything above assumes a new website. It is worth saying plainly that you do not need one to fix most of what is wrong with the one you have.

While I was in your WordPress, I measured every page in your own sitemap. 66 pages, all of them loading. What follows is counted rather than an impression, and you can check any of it.

0map links on the entire siteYour address is not a link

It is plain text on all 66 pages, and there is no address at all in the markup search engines read.

What it costs you

On a phone, somebody who wants to drive to you has to select it, copy it and paste it into a map. And the strongest signal a single location practice has in local search is simply missing.

63 of 66pages choose no descriptionSearch results write themselves

Three pages have one. None of your 14 clinician pages do.

What it costs you

Google writes its own snippet from whatever text it finds first. You are not choosing the sentence a person reads in the search results, just before they decide whether to click.

679places where text is too paleIncluding the button that matters most

On every clinician card, View Profile is white on pale green at 1.43 to 1, where the readability standard asks for 4.5.

What it costs you

That is the button somebody presses to meet a therapist, and it is the least readable thing on the page.

106 of 242photographs sent oversizedThe site is heavier than it looks

They arrive at more than twice the size they are shown at, about 25 MB across the site, and 174 have no dimensions set.

What it costs you

Slow on a phone, and the page shifts under the reader while it loads. Google measures both of those and so does everybody waiting on a bad signal.

And two that cost nothing to put right: the logo search engines associate with the practice is a file called placeholder-logo, on every page, and a page called test-page is live and listed in your sitemap.

All of it, fixed priceThe address and the markup, the pale text everywhere, descriptions on all 66 pages, the image weight, page landmarks, heading order, your form labels, and the two small ones above. Then I run this scan again and show you the same counts.
$1,800

Two honest things about that number

If you are going to build a new site inside the next year, do not spend this. All of it is included in a new build, and you would be paying for the same work twice. I would rather tell you that now than take the money and mention it afterwards.

What I can promise is narrower than the word compliance. I can tell you the defects counted above are gone, and show you the same count run again so you can see it. I cannot certify that an entire site somebody else built meets a standard end to end. That is a bigger claim than this work, and I am not going to make it.

One thing worth knowing rather than being told. If the practice bills Medicare or Medicaid, a Health and Human Services rule finalised in 2024 requires websites and patient portals to meet WCAG 2.1 Level AA. After a one year extension the dates are 11 May 2027 for organisations with fifteen or more employees, and 10 May 2028 below that. You will know far better than I do whether that applies to you, and it is the first thing I would want answered before you decide between fixing and rebuilding.

Your notes

Fixing what you have

If you would rather not rebuild:
Where you landed

Send me your notes

One button. It sends everything you have typed on this page, and nothing else. No names, no client information, nothing about anybody in your care. If it fails for any reason you will get a copy to paste into an email instead.

Small, and in an order that earns the next step.

1
Pick a package

Or, if you are not ready to, start with the first two hours of setup for $300. It comes off whichever package you choose, and if your measurement is already sound I will tell you that and stop.

2
Setup

Your measurement opened and repaired, the campaigns built. The monthly work begins the month after, on numbers that can be trusted. I do not promise a number of days, because the pace depends on how quickly I get access to your accounts; you will know the sequence before it starts.

3
The shoot

One crewed day in the practice, once we know what the campaign needs to say. Everything after it is made from it. From Seen onward.

4
The site and the tour

Built, tested on a real phone, handed over with the CMS and a walkthrough for whoever updates it. From Known onward.

The prices above are real, they come from my own rate, and I will honour them as written. Every package has the same six months and the same boundaries. What changes is how far along the path we go together. I have read your site, not your business, so everything I could not know is left as a blank rather than filled in with a guess.

And one question before anything else, because it is the only finding with money attached: is the missing Meta pixel a decision, or an oversight? If it was deliberate, because of rule four, then you are further ahead than most practices and I would like to know who advised you. If nobody made that decision, then it is the first thing two hours in the accounts settles.

Back to the packages